Question 1

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, PayPal, and secure online payments through our encrypted checkout. Your payment information is fully protected.

Question 2

How long does shipping take?

Accepted Answer

Orders are processed within 1–3 business days. Free worldwide shipping typically takes 7–14 business days depending on your location. Tracking details are provided once your order

Question 3

What is your refund policy?

Accepted Answer

We offer a 30-day money-back guarantee. If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order. Returned items must be unused, undamaged, and in their original packaging.
Once a return is approved and inspected, refunds will be processed back to the original payment method. Processing times may vary depending on your payment provider.

Question 4

Can it rotate continuously?

Accepted Answer

Yes. The Cosmic Core Galaxy Star Projector features a smooth 360° rotating projection that can run continuously, creating a moving starry sky effect across your ceiling and walls.

Question 5

Can I change the colors?

Accepted Answer

Yes. The Cosmic Core Galaxy Star Projector includes 12 interchangeable projection discs featuring different galaxies, planets, and star patterns. You can easily swap the discs to change the sky effect and create a variety of galaxy and starry-sky scenes in your room.

Question 6

Is it safe for kids?

Accepted Answer

Absolutely. The projector uses low-heat LED lights and is safe for children’s bedrooms. It’s designed for gentle night-light use and safe long-term operation.

Question 7

Can it be used for parties or romantic evenings?

Accepted Answer

Yes. The rotating galaxy projection and adjustable colours make it perfect for parties, romantic nights, movie rooms, or creating a calming atmosphere.

Question 8

How big is the projection area?

Accepted Answer

The galaxy projection covers ceilings and walls in rooms up to 12.5–30 square meters, filling most bedrooms and living spaces with a starry sky effect.

Question 9

Is it portable?

Accepted Answer

Yes. The projector is compact, lightweight, and easy to move, making it ideal for bedrooms, living rooms, or travel use.

Question 10

Does it require batteries ?

Accepted Answer

No. The Cosmic Core Galaxy Projector is powered via USB cable and does not require batteries, ensuring stable and continuous use.

Question 11

How do I clean and maintain it?

Accepted Answer

Simply wipe the outer surface with a soft dry cloth. Avoid using water or chemicals. Keep projection discs clean for clear star and planet images.

Frequently asked questions